• Pre-orders, prior to release date, can be cancelled at any time, for any reason. For more information, check out our Amazon Pre-Order Price Guarantee.
• After release, all games developed and/or published by Amazon Game Studios and purchased from Amazon are non-returnable and non-refundable at this time. This includes digital items purchased or unlocked through in-game stores.
• Purchases made through Steam are subject to Steam's Refund Policy.
• Purchases made through Xbox are subject to Xbox's Refund Policy.
• Purchases made through PlayStation are subject to PlayStation's Refund Policy.

Note: If you're unable to access the item you purchased through Amazon, Steam, Xbox, or PlayStation in the game, please contact us for assistance.